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Our Remover is effective, safe, easy to use and pleasant. Don't forget to add it to your order. Thank you!

About Us

This web site is owned and operated by Marker-Tape who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
Marker-Tape.com
146 County Road 2726, Mico TX 78056
Phone: 830-751-3352
Fax: 830-751-3351
Email: sales@marker-tape.com

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.

We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

We ship using FedEx for Ground or expedited orders. We don't mind using your FedEx account, if you prefer. There is a small handling fee for this service. Otherwise, no handling fees apply.

Delivery Schedule

We will ship your order the day after you place it, or we will pay the cost of sending your order FedEx Ground ourselves. International orders are generally shipped within 2 business days (Normally, international orders are much larger and bit more involved.).

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Agreement to Arbitation:
In the event a legal claim might arise between Purchaser and marker-tape.com,, its associates, affiliates, and/or assigns, or Purchaser's client/s and Purchaser and/or marker-tape.com, its associates, affiliates and/or assigns, such disputes shall be settled and resolved exclusively by Binding Arbitration the rules of which shall be dictated by the applicable arbitration laws for the State of Texas. Any and all arbitration settlements shall be completely resolved with a total expense value not to exceed $2,000.00, including all applicable attorneys fees, and affiliated expenses.

More about Texas Arbitration can be found at this website: http://www.texasneutrals.org

Back Orders

If your item is not in stock, we will back order it for you. You will always be emailed with the option to cancel that portions of your order if you would rather not wait.

Tax Charges

For orders made from within the United States sales tax will be apllied to all in state orders. Our business is operated from Texas. All other orders are tax free, please make sure to click the exempt box to reduce tax to zero.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

We guarantee your satisfaction. All of our products come with a 30-day, no hassle returns policy. If you're not completely satisfied with your purchase, we will credit, refund or replace your order with an alternative.

Reaching Us

If you need to reach us, please email us at sales@marker-tape.com, alternatively, you can call on 830-751-3352 or fax us on 830-751-3351. Our business hours are from 8:00 AM - 5:00 PM / Mon - Fri / Central Standard Time.

Privacy Policy

Marker-tape.copm does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

Your satisfaction is guaranteed. We offer a 100% money-back guarantee on all non-liquid purchases (excluding shipping) returned within the first 30-days of the date shipped. A 15% re-stocking fee might be levied for returns over 30-days, depending upon product condition.

Remittance Terms

For orders made from within the United States, sales tax will be applied to all in state orders unless confirmation of exception is provided. Our business is operated from Texas. All other orders are tax free, if applicable, please make sure to click the exempt tax box to reduce tax to zero at the time of check out.

Foreign companies are required to fund ALL DUTIES and related IMPORTATION FEES according to the customs of their own country. Marker-Tape.com will not be responsible for these charges. Foreign clients agree to resolve any disputes regarding Customs Fees in favor of marker-tape.com and understand that, in the event of a dispute, the customer's account will be suspended pending outcome.

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